Terms & conditions of sales

Terms of Use

1.   Privacy Policy

 In Demand Tickets (known here as “We” or “In Demand Tickets”) respect your privacy and it is our aim and commitment to protect the personal information we collect about you.

We will try to make this as easy as possible for you to understand as we know that all that legal Jargon can be off putting.


  1. Are you purchasing a ticket from us, then the information you provide to us will be used to fulfill both our and the Event Partners obligations, to ensure we deliver the service you
  2. Browsing our site, we use cookies to tailor your experience and provide you with a seamles
  3. How do we collect your data! When you fill in any forms or correspondence that requires you to give your personal details and financial details, either through our Web site or
  4. How do we use it, to get into the show or event you have booked, we may share it with the event
  5. How do we look after your information, we have security measures in place to protect your information, we only keep your information for as long as it is required, in other words, when the event is over your information is no longer stored by our
  6. Who controls your information, We are the controllers of your information, and therefore it is our responsibility to ensure it is

Cookie policy! No not the ones you Eat!!!

 A cookie is a small piece of data that our website sends to your browser or hard drive on your computer or phone. So everytime you use our website your browser will send the cookie back to us, this helps us make your experience better.

Are cookies important, yes some are strictly necessary, these ones are necessary for the website to function and we cannot switch them off, Performance cookies are used to count the traffic flow and source this helps us with site improvement. There are other types of cookies such as Targeting, functional and social media, again all used to make your experience on our website better.

So her we get to the Legal bit! (Yes we know everyone hates this bit!!) Website Disclaimer.

This Disclaimer sets out the important information about www.InDemandtickets.co.uk , it is important that you read this carefully as it affects your right and liabilities under the law. If you do not agree with this then we politely ask you not to enter the website.

The Website is provided for your personal use subject to this Disclaimer, while using our website you agree to be bound by the disclaimer. We may update this Disclaimer for any reason for time to time.

The content is protected by copyright, trademarks database rights and any other intellectual property rights. You may retrieve and display the content of the website on   a computer screen, stroe it on a disk, but! You cannot store it on a server or other storage device that is connect to a network, you can print it for your own personal use, but not for commercial use.

We would love to say the Website will be fault free, But like everything in life we cannot guarantee it. If you do encounter some nasty gremlins please do let us know.

Tickets sales and supply of your tickets.

 Here we will tell you about the Terms & Conditions of our ticket sales.

 Please read these carefully, before ordering any tickets from our site. Please do understand that by ordering any tickets from us you agree to be bound by these terms and conditions.

  1. Our site is only intended for use by people residing in the
  2. By Placing an order through us, you state that you are
    • Legally capable of entering into a binding contract
    • You are at least 18 years

How does the contract work.

 Once you place your order, you will receive an email from us acknowledging your order. However this does not mean that your order has been accepted, it only tells us that you have offered to buy tickets from us and we acknowledge that. As we are agents acting on behalf of other third party event organisers, the actual legal contract will be between you and that event organiser, so therefore you are subject to their terms and conditions, so in a nutshell!! We are just the middle man.

Exchanges refunds and amendments.


You must contact the event organiser for any cancellations, refunds or exchanges, we will be guided by our partners in these circumstances.

Booking fees are non- refundable.

If the event is cancelled, without a rescheduled date, we will process your refund, you do not need to contact us to request the refund.

If you find the event is cancelled you may be offered tickets for a rescheduled time and date, we will use reasonable endeavours to inform you of any cancellations once we have received notice of the same from the event organiser.

Refunds will only be issued to the original purchaser and to the original card of purchase.



Your obligations, this is what you have to do as the ticket purchaser.

 The tickets can only be purchased for personal use, in other words that cannot be sold on or forma any part of a business transaction.

You must check the information provided is correct, sometimes mistakes cannot be rectified.

You are responsible any loss, theft or damage to your tickets after dispatch, most of our transactions and tickets are now E-ticketing.

You must arrive at the event on time, every effort will be made by the organiser to accommodate late arrivals.

You must comply with all the relevant statues, venue regulations which includes age restrictions, and don’t forget those safety announcements, after all they are there for your own good.

You may be refused admission by the event organiser or venue management, as they do reserve the right to refuse admission if in their opinion it is reasonable to do so.

Should the organisers/venue decide to refuse entry, you will not receive a refund.

Then there is all the usual stuff, no laser pens, unauthorised use of photography, illicit drug or alcohol use, don’t bring your own food or drinks. Your personal property is left at your own risk.

The Really Really!! important stuff about prices and payment.

 We do not determine the price of the ticket, basically we have no control over pricing. We just sell the tickets for a third party.

The prices include VAT,(we have no control over VAT) but excludes delivery costs, booking fees and other administration costs, which may be added to the total amount due as shown in your shopping basket.

We do charge a booking fee per ticket, which covers the costs In Demand Tickets incur to process the transaction. There are times we may need to charge a delivery/handling fee, which will cover the costs We incur to make the tickets available to you and the event organiser, we will of course notify you of this prior to purchase.

Price are liable to change at any time, however these changes will not affect orders which have already been placed.

As our website promotes many events and clients, it is always possible that, despite our best efforts, some of the tickets listed on our website may be incorrectly priced. If this is the case, we will rectify it at our best discretion, if they are under-priced we will email you and make you aware of this and advise of a further payment due, overpriced!!! Yes of course we will refund you!.

Payment for all tickets must be by either Debit or Credit card. Please allow up to three days for the transaction to appear on your bank statement, it will show as In Demand Tickets.


 We endeavour to do the best we can under the terms of our contract with you, if we at any time fail in our duties, please do contact us and we will do our upmost best to fix it.


A waiver by us of any default shall not constitute a waiver of any subsequent default.


40 Mill Ln, Wallasey CH44 5UB, UK